Delivery information – The Rocket Tree
Cart 0

Delivery information

We aim to dispatch your goods within 24 hours of receiving your order. Delivery is currently only possible to EU countries. We are unable to deliver to addresses.
EU countries include Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.
Standard delivery is free of charge.
Shipping via registered post costs EUR 2.50 (incl. VAT)
Delivery times vary by country. Delivery within Germany typically takes 1 to 3 buiness days. Delivery to EU countries outside of Germany usually takes 3 to 7 business days.
We are not responsible for any lost orders, damaged items, or missing items when shipping via post. We cannot be held responsible if a parcel goes missing due to an incorrect or incomplete postal address being provided.
Please contact our Customer Services team if you require any information regarding the shipment of your order